中国京东健康改版在线应用

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它还推出了一项新的热线服务。
该公司在新闻稿中宣布，随着这家互联网巨头618大促销的全面展开，中国的京东健康已改进其应用程序并推出了新的热线服务。
APP现在将常用的寻医功能放在了更显眼的位置，并在APP登陆页面设置了体检、疫苗接种、眼科、口腔护理等当地医疗服务的直接入口。
客户还将在新的应用程序版本中找到更多健康内容，包括医生直播、实时医疗保健信息更新和教育视频。
同时，京东健康客服团队的一位代表表示，同时开通了一条新热线，让客户可以在京东健康互联网医院进行咨询，包括药品购买问题、医疗咨询、健康管理服务、医保咨询等。
客户服务团队的大多数成员都是有执照的药剂师和执业医师，他们将在每天上午9点至晚上9点通过呼叫中心提供实时面对面的回复。
客户可以在工作时间之外继续通过京东的应用程序访问24/7在线咨询以获得医疗支持。京东健康“家庭医生”远程医疗项目用户的电话将在白天和晚上的任何时间由其指定的健康经理接听。
China’s JD Health revamps online app
It has also introduced a new hotline service.
China’s JD Health has revamped its application and introduced its new hotline service as the internet giant’s 618 Grand Promotion is in full swing, the company announced in a news release.
The app has now put the frequently used doctor-searching function in a more prominent position, and placed direct entrance points to local medical services such as physical examinations, vaccination, eyes and oral care on the app’s landing page.
Customers will also find more health content on the new app edition, including doctor livestreaming, real-time healthcare information updates, and educational videos.
Meanwhile, a new hotline allows customers to consult on JD Health Internet hospitals, including questions on pharmaceutical product purchases, medical consultations, healthcare management services, medical insurance inquiries and more, a representative of JD Health’s customer service team said.
Most members of the customer service team are licensed pharmacists and certified medical practitioners who will provide real-time person-to-person responses via the call center from 9 AM to 9 PM every day.
Customers can continue to access 24/7 online consultation via JD’s app for medical support out of the working hours. Phone calls of JD Health’s “Family Doctor” telemedicine program users will be answered by their designated health managers at any time during the day and night.

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